General PoliciesAll individuals purchasing or contracting for Yogamazia wellness programs and services must acknowledge and agree to these General Policies. By completing any purchase or signing any service agreement with Yogamazia LLC, dba Smart Parenting with Michelle, you confirm acceptance of these policies governing our services and operations. Please also review our Terms of Service & Privacy Policy and Disclaimer.
General- All participants (or their parent/caregiver) must submit acknowledgement of our Release of Liability & Assumption of Risk prior to any services being performed.
- Students are expected to be respectful and live the Yogamazia values of G.R.A.C.E. or they will be asked to sit out and observe class until they can participate in an appropriate way.
- Students should not attend class if they will be more than 15 minutes late in fairness to their peers and to avoid disruption.
- No food or shoes are allowed in the studio classroom. However, there are cubby areas for students to store shoes and belongings during class.
- Students are encouraged to bring a water bottle to class.
- Food is to be eaten in the viewing gallery area only.
- The studio is a cell-free zone. Please silence your phone and take any calls outside.
- Children must be picked up promptly at the end of class by a parent, guardian, or caregiver. If your child is leaving with someone other than the responsible party on file, please provide a note to Yogamazia before the class indicating this.
- The designated ages for our classes are suggestions. We understand that each child is different and another class may be more appropriate. We are happy to offer suggestions and are willing to move a child if need be.
- All absences must be reported directly to Yogamazia at welcome@yogamazia.com, by phone at 267-369-9818, or by text. Please do not contact individual instructors regarding absences.
- Any feedback, concerns, or questions regarding services, staff, or programming should be directed to management at welcome@yogamazia.com or contact us by phone, rather than individual instructors or staff members.
Registrations- Advanced registration and online/electronic payment is required for ALL services within 48 hours prior to the session.
- Registrations and bookings are first come first serve.
- Additional fees imposed by merchant service provider if using credit cards for payment.
- Class Passes are non-extendable, non-sharable, and non-transferable to other persons/classes, or valid with any other offers or offerings.
Program-Specific Policies
- Prenatal & Postnatal Classes: Available as single class pass, 6-class pass, or 8-class pass. Class Passes expire within 15 (single class), 60 (6-class), or 90 (8-class) days from date of purchase, otherwise the credits are forfeited. Makeup credits extend expiration by an additional 30 days from original expiration date, with maximum of 2 makeup classes per pass to support the unique nature of pregnancy and postpartum recovery. Drop-in options accommodate the unpredictable nature of this season. Unused prenatal yoga class credits may be transferred to postnatal & baby yoga classes within 6 months of original purchase date. Transferred or extended credits may be rescheduled once only; additional rescheduling requests will result in forfeited credits to ensure fair access for all families.
- Kids Yoga Classes: 8-class pass only. Full upfront payment required. These 8-week sessions represent a commitment to consistent practice with no makeups, credits, drop-ins, or partial enrollments available. Yoga's physical, emotional, and mindfulness benefits develop through regular participation over time rather than single class experiences. Our no-makeup policy for kids yoga sessions ensures consistency, structure, and a stable learning environment for your child(ren).
Health & Safety Guidelines- Please do not attend your wellness session if you or your child(ren) are sick, have any related symptoms, or traveled recently; we welcome you all back to the studio post-quarantine/isolation.
- Yogamazia respects the wishes of each individual with regards to masking or vaccinations.
- All team members are vaccinated and the studio is cleaned daily.
- Please feel free to follow the social distancing markers in place within the studio/class.
- Class sizes are limited to allow for individualized attention.
- Sessions are offered in virtual format online for those who choose or should the need arise.
- Students are required to sanitize/wash their hands before and after class.
- Props are cleaned before/after every class or disposed.
- There is a 15-30 minute window built in between classes for cleaning and to allow students of the subsequent class to check in comfortably. Please try to arrive on time and depart soon after so that all students can enjoy their full class with little disruption.
Cancellations & RefundsAll refunds are subject to merchant processing fees.
Classes/Individual Services
- There are no refunds for class passes, or for missed/forfeited classes and credits.
- Full payment or 1 credit will be charged for cancellations made with less than 24 hour notice.
- Pro-rated credits will be issued for any medically-related cancellation, with a doctor’s note.
- Gift certificates, gift cards, and vouchers are non-refundable and must be used within 6 months of purchase date.
- Other specific cancellation and rescheduling policies may apply as outlined in individual service agreements.
Birthday Parties/Private Events & Sessions
- Full payment will be charged for cancellations of parties/private classes & events with less than 24 hour notice.
- Deposits are non-refundable.
- If you or your guests are late for your session, or additional time is needed to process our administrative duties, it will end at the original scheduled time.
Cancellation by Yogamazia- Schedules are subject to change as sessions could occasionally be cancelled for any reason. If your session is cancelled you will be notified in advance and make up information will be provided if applicable.
- If a class has 3 or less students registered 24 hours prior to the start time, we reserve the right to cancel the class or merge with another available scheduled class.
Online/Virtual Sessions- We may offer sessions online for those who choose or should the need arise.
- These sessions are not recorded unless otherwise previously noted.
- Instructions for joining are sent via email ahead of the session.
Effective as of 20 November 2020
Last updated 28 August 2025