General PoliciesAll clients purchasing or contracting for Yogamazia wellness programs and services must acknowledge and agree to these General Policies. By completing any purchase or signing any service agreement with Yogamazia LLC, dba Smart Parenting with Michelle, you confirm your acceptance of these policies governing our services and operations. Please also review our Terms of Service & Privacy Policy and Disclaimer.
General- All participants (or their parent/caregiver) must submit acknowledgement of our Release of Liability & Assumption of Risk prior to any services being performed.
- All participants must be picked up promptly at the end of class by a parent, guardian, or caregiver. If your child is leaving with someone other than the responsible party on file, please provide a note to Yogamazia before the class indicating this.
- Participants are expected to be respectful and live the Yogamazia values of G.R.A.C.E. or they will be asked to sit out and observe class until they can participate in an appropriate way.
- Please do not have students attend class if they will be more than 15 minutes late in fairness to their peers and to avoid disruption.
- No food or shoes are allowed in the studio classroom. However, there are cubby areas for students to store their shoes and belongings during class.
- We encourage you to send/bring a water bottle to class.
- Food is to be eaten in the viewing gallery area only.
- The studio is a cell-free zone. Please silence your phone and take any calls outside.
- The designated ages for our classes are suggestions. We understand that each child is different and another class may be more appropriate. We are happy to offer suggestions and are willing to move a child if need be.
- Any feedback, concerns, or questions regarding services, staff, or programming should be directed to management at welcome@yogamazia.com or contact us by phone, rather than individual instructors or staff members.
Registrations & Payments- Advanced registration and online/electronic payment is required for ALL services within 48 hours prior to the session.
- Registrations and bookings are first come first serve.
- Additional fees imposed by merchant service provider if using credit cards for payment.
- Class Passes expire within 15 (single), 30 (trial month), 60 (6-class), or 90 (8-class) days from date of purchase, otherwise the credits are forfeited.
- Class Passes and memberships are non-extendable, non-sharable, and non-transferable to other persons/classes, or valid with any other offers or offerings.
- Monthly membership payments are required for all kids yoga classes automatically drawn on the 1st of each month. Our studio calendar is set in advance with dates evenly distributed across the year to provide up to a total of 48 weeks of each class, accounting for closings and given that some months may have 3, 4, or 5 weeks for a class. Monthly payments are not adjusted during closings and regardless of absences.
- Life is busy, don't we know it! If a member misses their regularly scheduled class in a week, they may make it up by attending another class within the same week, up to one time per month and if space permits (advanced notice required). Make up classes are: not available for trial month passes, only available to members who are ages 9yrs to teen), and not carried over to the next month.
Health & Safety Guidelines- Yogamazia respects the wishes of each individual with regards to masking in our classes, including those who are vaccinated.
- All team members are vaccinated and the studio is cleaned daily.
- Please feel free to follow the social distancing markers in place within the studio/class.
- Please do not attend your wellness session if you or your child(ren) are sick, have any related symptoms, or traveled recently; we welcome you all back to the studio post-quarantine/isolation.
- Class sizes are limited to less than half the occupancy allowed for individualized attention.
- Sessions are offered in virtual format online for those who choose or should the need arise.
- Students are required to sanitize/wash their hands before and after class.
- Props are cleaned before/after every class or disposed.
- There is a 15-30 minute window built in between classes for cleaning and to allow students of the subsequent class to check in comfortably. Please try to arrive on time and depart soon after so that all students can enjoy their full class with little disruption.
Cancellations & RefundsAll refunds are subject to merchant processing fees.
Classes/Individual Services
- There are no refunds for class passes, or for missed/forfeited classes and credits.
- Cancellations for monthly memberships must be submitted in writing at least 10 business days prior to the next scheduled payment. Late membership cancellations will be subject to a $15 processing fee.
- Full payment or 1 credit will be charged for cancellations made with less than 24 hour notice.
- Pro-rated credits will be issued for any medically-related cancellation, with a doctor’s note.
- Gift certificates, gift cards, and vouchers are non-refundable and must be used within 6 months of purchase date.
- Other specific cancellation and rescheduling policies may apply as outlined in individual service agreements.
Birthday Parties/Private Events & Sessions
- Full payment will be charged for cancellations of parties/private classes & events with less than 24 hour notice.
- Deposits are non-refundable.
- If you or your guests are late for your session, or additional time is needed to process our administrative duties, it will end at the original scheduled time.
Cancellation by Yogamazia- Schedules are subject to change as sessions could occasionally be cancelled for any reason. If your session is cancelled you will be notified in advance and make up information will be provided if applicable.
- If a class has 2 or less students registered 24 hours prior to the start time, we reserve the right to cancel the class or merge with another available scheduled class.
Online/Virtual Sessions- We may offer sessions online for those who choose or should the need arise.
- These sessions are not recorded unless otherwise previously noted.
- Instructions for joining are sent via email ahead of the session.
Effective as of November 2020
Last updated June 2025